Terms of Service

Effective date: October 2, 2026

These Terms of Service govern your use of ricktel.com and any forms or messaging services provided by RICKTEL Communications, Inc. ("Ricktel," "we," "us," or "our"). By using this website or submitting a form, you agree to these terms.

Use of the Website

You agree to use this website only for lawful purposes and to provide accurate information when submitting a request. You may not attempt to disrupt the website, access it without authorization, or submit harmful files.

Estimates and Service Requests

Submitting a request for an estimate does not create a contract or guarantee service. Any estimate we provide is based on the information you submit and may change after a site visit. All work is governed by the separate proposal, quote, or agreement between you and Ricktel.

SMS Messaging Terms

  • Program description: If you opt in on our forms, RICKTEL Communications, Inc. may text you about your service request, including estimate follow-ups, scheduling, appointment updates, project updates, and billing. If you also opt in to marketing messages, we may occasionally send service offers and company updates.

  • Opting out: Reply STOP at any time to stop receiving messages. You will receive one final message confirming you have been unsubscribed.

  • Help: Reply HELP for assistance, or contact us at (617) 201-2800.

  • Frequency: Message frequency varies.

  • Costs: Message and data rates may apply.

  • Carriers: Carriers are not liable for delayed or undelivered messages.

  • Consent: Consent to receive text messages is not a condition of purchase.

  • Privacy: See our Privacy Policy for how we handle your information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Uploaded Files

You are responsible for any files you upload and confirm you have the right to share them. We use uploaded files only to review and complete your request.

Intellectual Property

The content on this website, including text, logos, and images, belongs to Ricktel or its licensors and may not be copied or reused without permission.

Disclaimer and Limitation of Liability

This website is provided "as is" without warranties of any kind. To the fullest extent allowed by law, Ricktel is not liable for any indirect or consequential damages arising from your use of this website.

Governing Law

These terms are governed by the laws of the Commonwealth of Massachusetts.

Changes to These Terms

We may update these terms from time to time. Changes take effect when posted on this page with a new effective date.

Contact Us

RICKTEL Communications, Inc. Phone: (617) 201-2800 Email: [email protected] Address: P.O. Box 250, Mansfield, MA 02048