Effective date: October 2, 2026
RICKTEL Communications, Inc. ("Ricktel," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through ricktel.com and our forms, how we use it, and the choices you have.
Contact information you give us, such as your name, company, phone number, email address, job site address, and billing details.
Project information you submit, such as a description of the work requested and any files or photos you upload.
Communication records, such as emails, calls, and text messages exchanged with us.
Basic website data, such as browser type, pages visited, and general usage information collected through standard cookies and analytics tools.
To respond to estimate and service requests.
To schedule, perform, and follow up on work.
To send invoices and handle billing.
To contact you by phone, email, or text message about your request or project.
To send occasional marketing messages, only if you opted in.
To improve our website and services.
If you provide your phone number and check the consent box on our forms, you agree to receive text messages from RICKTEL Communications, Inc. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or reply HELP for help. Consent to receive text messages is not a condition of any purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all information sharing described in this policy and will not be shared with any third parties.
We do not sell your personal information. We share information only:
With service providers who help us run our business (for example, website hosting, CRM, email, and messaging platforms), and only as needed to provide those services.
When required by law, subpoena, or other legal process.
To protect the rights, property, or safety of Ricktel, our customers, or others.
We keep your information only as long as needed for the purposes above or as required by law. We use reasonable administrative and technical safeguards to protect it, but no method of transmission or storage is 100% secure.
Reply STOP to any text message to stop receiving texts.
Use the unsubscribe link in any marketing email.
Contact us to request access to, correction of, or deletion of your personal information.
Our website and services are intended for businesses and adults. We do not knowingly collect information from children under 13.
We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a new effective date.
RICKTEL Communications, Inc. Phone: (617) 201-2800 Email: [email protected] Address: P.O. Box 250, Mansfield, MA 02048